Terms of Service

1. Introduction

Welcome to Rooted in Motion. These Terms of Service ("Terms") govern your use of our website and services. By booking a class or using our services, you agree to these Terms.

Rooted in Motion operates pole fitness classes at Aerial Arts Studio, Maidstone, Kent, United Kingdom.

2. Booking Terms

2.1 Class Bookings

• Bookings must be made in advance through our booking system or by contacting us directly
• Spaces are limited and allocated on a first-come, first-served basis
• You will receive confirmation of your booking within 24-48 hours
• Bookings are not confirmed until you receive confirmation from us

2.2 Payment

• Payment is required at the time of booking or before the class
• We accept payment methods as specified at the time of booking
• All prices are in British Pounds (GBP) and include VAT where applicable
• Class passes are non-refundable but may be transferable (see Cancellation Policy)

3. Cancellation Policy

• 24+ Hours Notice: Full refund or credit to your account
• Less than 24 Hours: No refund, class is forfeited
• No-Show: Class is forfeited, no refund or credit
• Cancellations must be made via email or through the booking system
• Refunds will be processed within 5-10 business days

4. Health and Safety

4.1 Health Requirements

• You must inform us of any injuries, medical conditions, or physical limitations before attending class
• Pole fitness requires physical exertion. Consult your doctor before starting if you have health concerns
• You participate at your own risk and are responsible for your own safety
• You must follow all safety instructions provided by the instructor

4.2 Age Requirements

• Participants must be 18 years or older, or have parental consent if under 18
• Proof of age may be required

4.3 Studio Rules

• No lotions or oils on hands or body (reduces grip)
• Remove jewelry that could scratch the pole
• Respect the equipment and studio space
• Follow instructor guidance and safety protocols
• Be respectful to other participants

5. Limitation of Liability

Pole fitness involves physical activity and inherent risks. By participating, you acknowledge and accept these risks.

Rooted in Motion, its instructors, and Aerial Arts Studio are not liable for any injuries, damages, or losses that may occur during or as a result of participation in classes, except where such liability cannot be excluded by law.

You agree to indemnify and hold harmless Rooted in Motion, its instructors, and Aerial Arts Studio from any claims, damages, or expenses arising from your participation in classes.

6. Class Passes and Packages

• Class passes are valid for the specified period from date of purchase
• Passes are non-refundable but may be transferable to another person (contact us for details)
• Expired passes cannot be extended or refunded
• Passes cannot be shared between multiple people
• First-time student discounts apply only to first-time students

7. Code of Conduct

We expect all participants to:

• Be respectful and supportive of all participants
• Follow instructor guidance
• Maintain a positive and inclusive environment
• Respect the studio space and equipment
• Arrive on time and prepared for class

We reserve the right to refuse service or remove participants who violate these terms or engage in inappropriate behavior.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the new Terms.

9. Contact Us

If you have any questions about these Terms, please contact us: